General Conditions of Sale

General conditions of sale of Centro Fumi

(The general conditions of sale are subject to Legislative Decree 206 of 2005 - the Consumer Code) These general conditions of sale (hereinafter the "Terms and ") apply to the offer, sale and delivery of all products (hereinafter the "Products") of the online catalog provided by Centro Fumi (hereinafter the "Company") to the consumer (hereinafter the "Customer") , with the exception of those items for which special conditions of sale apply. These special conditions will be indicated from time to time on the pages dedicated to the products themselves.


Orders are forwarded by the Customer by registering on the site, following the procedures indicated via the internet directly on the site Following receipt of the order, the latter will be subject to acceptance by the Management. The order will then be archived in our computer systems. The Customer will be able to access the order through his own reserved area. Following the acceptance of the order by the Management, the Customer will receive confirmation containing the terms and conditions applicable to the contract.


All prices are expressed in Euros and are understood to be VAT Included (i.e. – the rate in force will be separated and applied, in the cart).


Our site accepts payments via PayPal, Credit Cards, Installment Payments with Oney and Scalapay, Bank Transfer


For payment by bank transfer, the orders will be processed only after our Administration has received the transfer notification, usually 24 hours after the bank transaction.

The processing of the order will only start at this time and not when the request is forwarded.

For payment made by Bank Draft, the orders will be processed only after our Administration has received the check, sent by insured by the Customer and that the check itself, paid into our bank account, Salvo Buon Fine has given a positive result, generally 48 hours after the bank transaction has been carried out. p>

The processing of the order will only start at this time and not when the request is forwarded.

The order cannot be processed if it is not received complete with the Tax Code, for private individuals and complete with the Tax Code and VAT number. for companies.

Invoice Issue


Transfer for Tax Deduction

To take advantage of the deduction it is necessary that payments are made by bank or postal transfer and that the same is "speaking" or contains: the reason for the payment with the reference to the standard (for building renovations Article 16-bis of Presidential Decree No. 917/1986);Feb 27, 2020.

Also, you must communicate to our email the relevant data for billing and the details of the SCIA (construction filed with the Municipality)


The Company reserves the right to modify the technical characteristics of the Products without notice, in compliance with the safety laws in force. Exceptionally, in the event of unavailability of the ordered Product, the Company, within 30 days of placing the order, will inform the Customer of the unavailability of the Product itself and, following the Customer's acceptance (which must be provided before or during the conclusion of the contractto) the Company may provide for the replacement of the same with another product having the same functionality and with identical or superior qualitative characteristics. In the event of non-acceptance by the Client, the Company will reimburse the Client for the amount paid (if any).

Force majeure

In any case of force majeure, or unforeseeable circumstances, the Company will not be responsible for the delay or non-delivery and, within the limits of the applicable law, will have the right to terminate, in whole or in part, the contract, suspend or postpone its execution.

Delivery and Transportation

In order to guarantee a better service, all available goods will be shipped. Any remaining items will be shipped carriage paid. All orders are shipped with Express Courier. For orders with personalized deliveries, a contribution to the service may be agreed in advance. Packaging is free.

Goods control

The Customer and/or the person in charge of collecting the goods is required to check, at the time of delivery and in the presence of the carrier, the integrity of the packages delivered and the relative number, reporting any discrepancies in the number and/or o integrity of the packages in writing in the appropriate reserved space in the transport document (DDT) which, duly signed, will remain with the carrier. Once this is done, the Customer must contact Centro Fumi Customer Service to report the problem to the email The Customer is required to report any complaints of any other nature within 14 days of delivery, by contacting Centro Fumi's Customer Office by e-mail:

Right of Withdrawal

In case of dissatisfaction, the Customer will have 14 days from the purchase of the product to withdraw from the contract.

The right of withdrawal may be exercised by the Customer through a written communication by sending it by registered mail to the following address: CENTRO FUMI- c/o ICOVEN Srl, Via Custoza, 52 - 66100 Chieti Scalo (CH) - Italy, or by certified e-mail - PEC a:

The Right of Withdrawal is not permitted for customized products or products specially made at the request of the Customer

The right of withdrawal is subject to the integrity of the product, which must be returned intact and complete with all accessories in their original packaging and with adequate external packaging, otherwise it will be rejected and sent to the sender carriage forward.

Warranty and assistance

All our items are rigorously selected and guaranteed for 2 years against material or manufacturing defects.

The warranty right is void in the event of damage caused by improper use, tampering, falling, use of non-original accessories, repair attempts made by unauthorized personnel or in general by anything else that demonstrates inadequate use of the goods.

In any case, all aesthetic parts, those subject to wear and all parts for which proper use cannot be verified are expressly excluded from the guarantee.

In the event of a request for assistance, the Customer must contact Centro Fumi Customer Assistance at the e-mail address: who will provide all the necessary support and information .

Centro Fumi in the event of repair and/or replacement is not responsible for the waiting times declared by the manufacturers. During this waiting period, Centro Fumi will not supply any replacement product. Centro Fumi's warranty conditions prevail over any different indications that may be reported on the packaging by the manufacturers, except for formal exceptions by Centro Fumi.


Without prejudice to the provisions of the previous points Returns of goods and Warranty and Assistance, any compensation for damages suffered by the Customer or third parties for any reason and any other obligation other than those explicitly provided for herein is excluded. In no event shall Centro Fumi be liable for any indirect damage (including, without limitation, damage for loss or loss of earnings, business interruption, loss of information or other economic losses) which may arise to the Customer from the execution of the contractual obligations.


These terms and conditions are governed by and interpreted in accordance with Italian law. Anyone who uses the products and services offered by Centro Fumi accepts that for any controversialia the Court of Chieti is competent.

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